Metro Rush — Support
Technical Support
If you experience a technical problem, purchase issue, game progress issue, or another problem with Metro Rush, contact:
When contacting support, you may include:
- your device model;
- operating system version;
- Metro Rush app version;
- a description of the issue;
- screenshots where useful.
Privacy and Data Requests
You may contact us to request access to, correction of, or deletion of data associated with your Metro Rush account.
Metro Rush uses an anonymous Firebase UID and does not require a personal email address for game authentication.
Because of this, we may need information that reasonably allows us to identify the relevant game account before processing a data request.
Privacy and data deletion requests:
Account and Data Deletion
If an account deletion option is available inside Metro Rush, you may use that feature directly from the game.
You may also contact us at the email address above to request deletion of data associated with your Metro Rush account.
Some transaction, security, fraud-prevention, accounting, or legal records may be retained where required or permitted by applicable law.
Response Information
Please do not send passwords, payment-card numbers, authentication tokens, private keys, or other sensitive credentials in a support request.
Last updated: October 22, 2026